All frames are warranted to be free of manufacturer's defects for one year. Frames damaged or broken due to *neglect, *accident, or *misuse are not covered. Frame warranty coverage includes a one-time replacement.
Lenses with scratch-resistant coatings (including all non glare lenses) are warranted to be free of manufacturer's defects for one year. Scratch resistant coatings do not make your lenses scratch proof. Proper care should be taken when cleaning your eyeglass lenses (see Lens Cleaning & Care Tips). Lenses scratched, broken, or chipped due to *neglect, *accident, or *misuse are not covered. Lens warranty coverage includes a one-time replacement.
Should you need a frame and/or lens replacement that is not covered under the manufacturer's warranty as specified above, FVC will extend a 30% discount off the retail price of frames and/or lenses for one year from the date of purchase. This excludes Maui Jim sunglasses. For warranty information on Maui Jim sunglasses, please refer to Maui Jim's website.
Fit adjustments are free, as are most minor repairs (i.e. replacing missing screws, re-insertion of lenses into frame, replacing broken replaceable nosepads, minor frame realignment). Family Vision Clinic cannot be held liable for any breakages or cosmetic damage that occurs in the process of attempting a repair.
Because regular frame and lens maintenance will lengthen the life of your eyeglasses, we encourage regular visits to our office so our opticians can keep your eyeglasses in the best possible condition. *Examples of neglect, accident, or misuse (but is not limited to): dropping, improper storage or handling, sitting on eyeglasses, crushing eyeglasses, putting them on or taking them off incorrectly, damage as a result of collision, or handling by children or pets
Your new glasses are warranted to be free of manufacturer's defects, which includes material and workmanship, for one year from the date-of-purchase. Scratchingis a normal result of use, and is not considered a defect. Breakage by use orloss is not covered. If you need more coverage, consider our One-Year Protection Plan.
In theevent your new prescription changes within 60 days of your eye examination, wewill replace your lenses (with the same style) at no additional charge.